FAQ

How are you able to offer these incentives?
Hotels, travel companies, restaurants, and other establishments contract with our company in order to provide these incentives. They offer these incentives to get people to use their services and see what they have to offer. This builds brand loyalty.

For example, hotels rarely experience full occupancy except during conventions, major holidays and weekends, so they contract with certain travel promotion companies, like us, to give the rooms away free with the 3 day, 2-night vacation certificate to get people to come and see what they have to offer. When hotels have empty rooms, they do not make any money, and it's a waste of a good room. Although they have lost the price of the room regardless, they can still let you stay for free in the hopes that you'll stay longer, eat in their restaurants, spend money at their in-house shops and casinos, and take advantage of their amenities (spa, room service, etc.). And when you leave, after having had a great time, they hope that you'll come back to stay with them in the future and maybe even tell a few friends. This builds brand loyalty.

What types of hotels are offered?
The 3 Day, 2 Night Vacation Certificates offer accommodations with quality hotels that range from 2-3 stars and are in the same class of hotels like Hyatt, Westin, Radisson, Holiday Inn, Best Western, Quality Inn, Marriott, Wyndham and Sheraton. The hotels are booked in and around the main tourist areas of the destination. The offer is based on availability, so the hotel the person receives depends upon which hotel is available for the travel dates chosen.

The 8 Day Resort Getaway Certificate offers accommodations at 3-4 star resorts. The offer is based on availability, so the resort the person receives depends upon which resort is available for the travel dates chosen.

What size are the certificates when printed?
The printed certificates are 8 ½ X 11

How long does it take to ship my certificates?
Your order will be processed in 24 hours and shipped via UPS with a tracking number. All packages require a signature when delivered.

Do the certificates have an expiration date?
The certificates will not have an expiration date on them unless you specify one when placing your order.

Can I personalize the certificates to have my business name and/or website address on it?
Yes you can! When you place your order with Certs Etc. all you need to do is provide us with your companies information. Your companies name will be displayed under the “Compliments of” Section. This helps you build your company image.

Is there an additional fee to print out the certificates?
No, The only fee that you pay is the cost of the certificates. Refer to the pricing structure for more details.

Does my customer have to attend a timeshare sales presentation to receive the vacation offers?
A timeshare presentation is not required with all of the vacation certificates.

How many certificates can my customers redeem?
Your customers can redeem as many of the certificates as they want.

Can I participate in the program if I live outside of the US?
Yes, you can. It doesn't matter where you live.